Privacy and Cookie Policy of OntarioWin.com

Effective Date: October 1, 2024

Privacy Policy

Information Collection

We may collect the following types of personal information:

  • Personally Identifiable Information: Includes your name, email address, phone number, home address, gender, date of birth, etc.
  • Account Information: Information you provide when registering on our website, including your username, password, payment details, etc.
  • Usage Information: Includes your IP address, browser type, operating system, pages visited, duration of visits, etc. when you access our website.
  • Communication Information: Includes communication records when you contact us via email, phone, or other methods.

We collect information in various ways, including but not limited to:

  • Information you provide directly (e.g., through forms, account registration, subscribing to newsletters).
  • Information collected automatically (e.g., through website analytics tools, log files, etc.).

 

Use of Information

The personal information we collect may be used for the following purposes:

  • Providing Services: To process your requests, respond to your queries, and provide the services you require.
  • Account Management: To help you manage your account, verify your identity, process payments, and offer related customer support.
  • Improving User Experience: To optimize website content, features, and services based on your interests and needs.
  • Marketing and Promotions: To send you notifications about our products, services, and promotions, though you can opt-out at any time.
  • Legal Obligations: To comply with relevant laws and regulations or disclose your personal information as required by government agencies, courts, etc.
  • Security and Fraud Prevention: To detect and prevent fraudulent activities, malicious attacks, and other illegal activities.

 

Information Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: We may collaborate with third-party service providers to offer better services. These providers include payment processors, data analytics companies, advertising partners, etc. We require all third-party service providers to process your personal information strictly according to our instructions and to implement appropriate security measures.
  • Legal Compliance: We may disclose your personal information if required by law or to enforce our terms of service, protect the safety of our website and users.
  • Business Transfers: In the event of a company reorganization, merger, acquisition, or asset sale, your personal information may be transferred to the new company or partners.

 

Data Storage and Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, modification, disclosure, or destruction. However, please note that no internet transmission or method of storage can guarantee complete security, so we cannot ensure the absolute security of your personal information.

We retain your personal information as required by law and securely delete or anonymize the data when it is no longer needed.

 

User Rights

Under applicable laws, you have the following rights regarding your personal information:

  • Right of Access: You have the right to access the personal information we hold about you.
  • Right to Rectification: You have the right to request correction of any inaccurate or incomplete information we hold about you.
  • Right to Deletion: In certain cases, you have the right to request the deletion of your personal information.
  • Right to Data Portability: You have the right to request a copy of your personal data for transfer to another service provider.
  • Right to Object: You may opt-out of receiving marketing communications or object to the use of your personal information for legitimate interests.

To exercise any of these rights, please contact us using the contact information provided on our website.

 

Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device, usually used to store your preferences and track your interactions with websites. Cookies allow us to offer more personalized services and help us analyze website usage. We use cookies to optimize your user experience and ensure that our website functions properly on your device.

 

Types of Cookies We Use

  • Necessary Cookies: These cookies are essential for the basic functionality of the website. Without these cookies, you will not be able to use certain services on our website (e.g., logging into your account, accessing secure pages, etc.).
  • Performance Cookies: These cookies collect information on how you use our website, such as the number of visits, popular pages, and time spent on the site. This information helps us analyze and improve the website’s performance.
  • Functionality Cookies: These cookies allow us to remember your choices on the website (e.g., language preferences, region, etc.) to provide a more personalized experience.
  • Advertising and Tracking Cookies: These cookies track your browsing behavior to deliver targeted advertisements based on your interests and interactions with the website.

 

Managing Cookies

You can choose to accept or reject cookies. Most web browsers accept cookies by default, but you can disable or delete cookies in your browser settings. If you choose to disable cookies, this may affect your experience using certain features or services of this website.

 

Cookie Expiry

The cookies we use have different expiry dates. Some cookies are automatically deleted when you close your browser, while others expire after a certain period. You can delete cookies at any time through your browser settings.